Spaulding Cape Cod Receives Accountable Care Compass Award from Massachusetts Hospital Association

CONTACT:  Carole Stasiowski, Spaulding Rehabilitation Hospital Cape Cod 508.833.4006

Spaulding Rehabilitation Hospital Cape Cod has been awarded an Accountable Care Compass Award from the Massachusetts Hospital Association (MHA).  Hospital officials accepted the first place award in the category of Enhancing Culture and Leadership at MHA’s inaugural Accountable Care Compass Awards event on November 12.  The awards recognize provider excellence and innovation in the delivery of high-quality, safe and efficient care. 

“So much of the amazing work that healthcare providers do often goes unrecognized. And it seemed to me that we should really shine a light on these tremendous statewide efforts,” said MHA’s President & CEO Lynn Nicholas, FACHE, who conceived the idea for awards. “But while recognition and celebration is clearly important, MHA also had another motive – to create a platform for even greater awareness and sharing of best practices among all hospitals, health systems and other care providers. We hope the Compass Awards will serve as a valuable new opportunity and resource for our members to share their innovative best efforts so that we all benefit.” 

“We are extremely proud that MHA has recognized our staff’s commitment to quality and patient safety  with this significant award,” said Maureen Banks, President of Spaulding Cape Cod.  “The award reflects Spaulding Cape Cod’s ongoing, highly focused efforts to create a culture of safety that is supported from leadership to front-line staff.”  

Spaulding Cape Cod’s initiative, Chasing Zero Harms, documented the work of multiple teams over three years in targeted areas:  falls, pressure ulcers, medication errors, hospital-acquired infections, and acute transfers/readmissions. The National Institute of Medicine has identified these patient safety issues as significant contributors to preventable patient harms, notes Linda Melillo, SCC’s Director of Quality and Compliance, who led the performance improvement processes.

“We decided early on to take a preemptive approach to identifying not only actual incidents, but the potential for incidents, so that we could find weaknesses in our processes and correct them before patients were impacted,” says Melillo.   As a result, harm across the board, which was already below state averages, was reduced 80.2%, and significant improvement occurred in medication events and falls with injury.  In addition, zero harms were noted in four of eight measured categories related to infections, blood clots, and serious pressure ulcers.   “Importantly, improvements in staff satisfaction, staff engagement and patient satisfaction paralleled progress in patient safety,” added Melillo. 

Spaulding Cape Cod’s initiative was selected from more than 60 submissions MHA received from hospitals, physician groups, home health agencies and other care providers from across the commonwealth. Independent judges reviewed the entries and selected finalists and a winner in six categories:   Reducing Hospital-Acquired Conditions and Readmissions; Improving Organizational Efficiencies; Enhancing Culture and Leadership; Providing Care to Special Populations; Improvements Across the Continuum of Care; and Physician Practice Innovations.

The awards were presented at a November 12 breakfast ceremony emceed by Emmy Award-winning A&E Critic Joyce Kulhawik and attended by hospital, health system, physician organization and other healthcare provider leaders and innovators from across Massachusetts.

Click here for a full list of winners and finalists. 

Accepting the award for SCCs’ Chasing Zero Harms initiative (l to r):  Susan Arenstam, Evening Nurse Supervisor, Wound Care Committee Chair; Stephanie Nadolny, VP of Operations; Linda Melillo, Director of Quality and Compliance and Network Director, Patient Experience;  MHA President & CEO Lynn Nicholas; Maureen Banks, President, SCC; Catherine Brown, Chief Nursing Officer; Jim Blackwell, Pharmacy Manager, Medication Committee Chair. 

Team members not pictured:  Lynne Hobler, Infection Prevention Nurse, Infection Control Committee Chair; Daina Juhansoo, Director Inpatient Rehabilitation Program, Falls Committee Chair; Alice Daley, M.D., and Sherri Tupper, M.D., Hospitalists, Acute Transfers/Readmission Team Co-chairs; and David Lowell, M.D., Co-chair with Linda of the Quality and Patient Safety Committee.

About Spaulding Rehabilitation Hospital Cape Cod and Spaulding Rehabilitation Network

Spaulding Rehabilitation Hospital Cape Cod is a 60-bed acute rehabilitation hospital providing advanced inpatient and outpatient rehabilitation to residents of the Cape, Islands and South Shore.  It is a member of The Spaulding Rehabilitation Network (SRN) and Partners HealthCare.  SRN also includes

Spaulding Rehabilitation Hospital, its main campus the new 132-bed facility in Charlestown, which is a national model for environmental and inclusive design; Spaulding Hospital Cambridge; two skilled nursing facilities; and twenty-four outpatient sites throughout Eastern Massachusetts. Spaulding strives to continually update and improve its programs to offer patients the latest, high-quality care through its leading, expert providers. Spaulding is a teaching hospital of Harvard Medical School and the official rehabilitation hospital of the New England Revolution. Spaulding Boston is the only rehabilitation hospital in New England continually ranked since 1995 by U.S. News and World Report in its Best Hospitals survey with a #6 ranking in 2015-2016. For more information, please visit    




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